004 Authors
008 Preface
Ten Keywords
013 Coming of ‘V-nomics’
047 Omni-layered Homes
069 We Are the Money-friendly Generation
095 Best We Pivot
123 On This Roller Coaster Ride
147 Your Daily Sporty Life
171 Heading to the Resale Market
201 Everyone Matters in the ‘CX Universe’
225 ‘Real Me’: Searching for My Own Label
251 ‘Ontact’, ‘Untact’, with a Human Touch
276 Notes
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As a trend analyst, the question I received most often was: “How will COVID-19 change trends?” And our anal\-ysis of changes in 2020’s global consumer trends, based on our 12 years of research, has led us to the following concluion:
“Coronavirus will not change the direction of trends, but it will impact their speed.”
In other words, the pandemic has quickened the pace of polarization, intensifying trends that were on the rise, and diminishing keywords that were waning. Just take a look at online and mobile purchases, teleworking, and home-schooling, which are now mainstream ― a drastic change from pre-COVID days when they were being introduced. What would have previously taken three to four years to implement has taken less than six months. The moral of this crisis is that we need to swiftly respond to changing trends. Once we move forward, we can’t go back. Our best and only option is to closely examine today’s trends and to make meticulous adjustments in response. -