CHAPTER 01 효과적인 Communication을 위한 자세
01. 패러다임············································· 4
1 패러다임(Paradigm이란?···························· 4
2 패러다임의 특성···································· 6
3 패러다임 마비(Paradigm Paralysis· ····················· 8
4 생각한 대로의 인간이 된다!························· 10
5 우리가 새롭게 가져야 할 패러다임··················· 11
02. 커뮤니케이션을 위한 마음자세························· 12
1 조해리(Johari의 창································· 12
2 자기개방모형····································· 14
3 조해리의 창 해석·································· 15
03. 심리상태 파악········································ 18
1 교류분석(Transactional Analysis: TA이란?··············· 18
2 자아상태·········································24
3 자아상태의 개요·································· 28
4 자아상태의 구조분석······························ 31
5 자아상태의 편향·································· 32
6 자아상태의 오염과 제외····························33
7 구조분석에 의한 언동개선방법······················ 36
8 자아의 기능분석·································· 37
9 에고
