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도서명 항공사 여객 서비스개론
저자 김경혜
출판사 (주도서출판한올출판
출판일 2021-03-10
정가 15,800원
ISBN 9791166470622
수량
Chapter 01 공항에 대한 이해

1 공항 터미널Airport Terminal······························································· 3

2 출발 터미널················································································· 10

3 환승 지역Transit Area······································································ 20

4 도착 터미널Arrival Terminal······························································ 23


Chapter 02 항공 상품과 항공사서비스

1 항공 동맹체Airline Alliance······························································· 32

2 항공사 마일리지 프로그램Airline Loyalty Program································ 37

3 저비용 항공사의 마일리지 프로그램·············································· 41

4 항공 동맹체 마일리지 프로그램Alliances and Frequent Flyer Programs······ 45

5 서비스 클래스Cabin Class································································ 46

6 예약 클래스 코드Booking Class Code·················································· 52

7 항공 좌석 상태 조회··································································